Terms & Conditions

Welcome to Buddy Balls, Please read these terms and conditions carefully before using Our Service. For the purposes of these Terms and Conditions:

Account means a unique account created for You to access our Service or parts of our Service

Application means the software program provided by the Company downloaded by You on any electronic Device, named Buddy Balls

The Company, We, Us or Our refers to Super Squad Sdn Bhd, Brunei

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet

Material or Materials includes data, information, contents and databases

Personal Data is any information that relates to an identified or identifiable individual

Service refers to the Application and Our website www.supersquadsports.com

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used

Third-Party Social Media Service means any services, websites or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service 

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit) 

You and Your means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable 

These are the Terms and Conditions governing the use of Our Service and the agreement that operates between You and the Company. These terms and conditions set out the rights and obligations of all users regarding the use of Our Service. 

  1. Use of Our Service

1.1.

Our online booking Service is only for personal and non-commercial use. The content of the pages of this website is for Your general information and You may use the Service, the Application, and the Materials that You see, hear or otherwise experience on the Application solely for Your non-commercial, personal purposes and/or to learn about Our products and services. Your use of any Materials on this Application is entirely at Your own risk, for which We shall not be liable

1.2.

The information contained in the online booking service may change without notice. Please contact Our hotline for further information

1.3.

You grant Us the permission and consent for the use of all Your photograph(s) or video(s) for presentation under any legal condition, including but not limited to, publicity, copyright purposes, illustration, advertising, and content

1.4.

Your access to and use of the Service is conditioned on Your acceptance of the Privacy Policy of the Company, and compliance with the terms and conditions. These terms and conditions apply to all visitors, users and others who access or use the Service. If You disagree with any part of this, then You may not access the Service

1.5.

We have the rights to refuse Our Service to You when necessary and for any reason We deem appropriate to do so

1.6.

On Booking

1.6.1.

When You book games as guest or by having access to Your Super Squad member information, You will provide Us with valid information, such as name, phone number, e-mail, emergency contact name and number, etc

1.6.2.

UsagYou will be charged in the currency displayed in the Application for the booking fee, unless stated otherwisee Data

1.6.3.

Only bookings shown in the Application will be considered valid. Please reach out to Us if You encounter any problems with the use of Our booking Service

1.6.4.

We have the rights to adjust game times, game format, player positions or teams, if and when necessary

1.6.5.

We have the rights to cancel games, if and when necessary. Please refer to Our Cancellation Policy for more information

1.7.

On Playing

1.7.1.

You are responsible for Your own health and safety. Please seek medical advice before engaging in any activities. We, including Our partners, are not liable for any injuries, deaths or loss of property incurred while playing in Our Service

1.7.2.

You shall respect all players including your opponents. No sliding and hard tackles. Never intend to hurt anyone

1.7.3.

Every game will be officiated by an appointed referee, who has full authority to enforce the football rules and Laws of the game during the match and act as time keeper

1.7.4.

All games will start and end on time. Please do not be late for the check-in process, at the venue at least 15 minutes before kickoff

1.7.5.

Penalty action will apply for late cancellations and no shows. Please refer to Our Cancellation Policy

1.8.

Cancellation Policy

1.8.1.

Booked games can be cancelled before a 24-hour bookings lockdown with a full refund. Please refer to Our Refund Policy for further information

1.8.2.

Cancellations within 24-hour bookings lockdown will be considered as late cancellations, where booking fee will not be refunded, and additional penalty of 6 points deduction from leaderboard points

1.8.3.

Booked games (for teams/squads) can be cancelled before a 48-hour bookings lockdown with a full refund. Please refer to Our Refund Policy for further information

1.8.4.

Cancellations (for teams/squads) within 48-hour bookings lockdown will be considered as late cancellations, where booking fee will not be refunded, and additional penalty of 6 points deduction from leaderboard points

1.8.5.

Not showing up for booked games will incur no booking fee refund, and additional penalty of 6 points deduction from leaderboard points

1.8.6.

Our Cancellation Policy may change from time to time and for different venues and regions, We strongly advise You to read first and be aware of these changes before cancelling Your bookings

  1. Refund Value

2.1.

Refund value is set by the currency in the Application 

2.2.

Refund value has a validity of three months before expiration

2.3.

Refund value may be used is any transaction in the Application only, such as booking of games, purchasing merchandise, redeem of items, etc

2.4.

Refund value is subjected to changes from the Company and Our partners and affiliates

  1. User Conduct

You agree to use Our Service only for lawful purposes. You agree not to take any action that might compromise the security of the Application, render Our Service inaccessible to others or otherwise cause damage to the Application or the Material. You agree not to add to, subtract from, or otherwise modify the Material, or to attempt to access any Materials that is not intended for You. 

In particular, You agreed that, You must not: 

3.1.

Post, transmit or disseminate any information on or via this Application which is or may be harmful, obscene, defamatory or otherwise illegal

3.2.

Use any automated algorithm, device, method, system, software or manual process to access, use search, copy, monitor or extract Material (in whole or in part) from or through using this Application unless We have given Our express written agreement

3.3.

Use this Application in a manner which causes or may cause an infringement of the rights of any other

3.4.

Make any unauthorized, false or fraudulent booking

3.5.

Use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this Application including but not limited to uploading or making available files containing corrupt data or viruses via whatever means

3.6.

Deface, later or interfere with the front end ‘look and feel’ of this Application or the underlying software code

3.7.

Take any action that imposes an unreasonable or disproportionately large load on this Service or related infrastructure

3.8.

Permit any automatic registration, logging in or access to any of the Material on the Application

3.9.

Obtain or attempt to obtain unauthorized access, via whatever means, to any of Our Service or accounts or to information about other users

3.10.

Disclose confidential information of any person or entity including without limitation to Our confidential information

  1. Data Protection

4.1.

Any personal information You supply to Us when You use this Application will be used in accordance with Our Privacy Policy

4.2.

Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service

4.3.

When You book games as guest or access Your Super Squad member information, a secured server is used where You will be asked to provide Us with personal identifying information such as name, phone number, e-mail, address, credit card details, etc. All information is kept securely and confidentially with respect to Our standard privacy of information protection to prevent damage or unauthorized access. However, We do not warrant against illegal or unauthorized access and will not be liable for any illegal or unauthorized access by any means to that information

  1. Termination

7.1.

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach Our Terms and Conditions

7.2.

Upon termination, Your right to use the Service will cease immediately

  1. Disclaimer

8.1.

The content on the Application is provided on an ‘as is’ and ‘as available’ basis and with all faults and defects without warranty of any kind. You therefore agree that You use this Application and the Services provided herein at Your sole risk

8.2.

By accessing Our Service You agree that We will not be liable for any direct or indirect or consequential loss, damages or compensation arising from the use of the information and Material contained in this Application or from Your access of other Material on the internet via web links for this Application

  1. Correction of Errors and Inaccuracies 

9.1.

Neither We nor any Third-Party Services provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Application for any particular purpose

9.2.

You acknowledge that such information and Materials may contain inaccuracies or errors and We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law

  1. Entire Agreement/Waiver 

10.1.

These Terms and Conditions constitute the entire agreement of the parties with respect to the subject matter hereof

10.2.

No waiver by Us of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default

  1. Governing Law

11.1.

If any part of this Terms and Conditions is determined by a court of competent jurisdiction to be invalid or unenforceable, it will not impact any other provision of this Terms and Conditions, all of which will remain in full force and effect

11.2.

Any and all disputes relating to this Terms and Conditions, Your use of the Application, www.supersquadsoccer.com, the Service, or the Material and content are governed by, and will be interpreted in accordance with the laws of Brunei Darussalam

  1. Disputes Resolution

12.1.

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company

  1. Changes to These Terms and Conditions 

13.1.

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion

13.2.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Application and the Service

  1. Contact Us

14.1.

If you have any questions about these Terms and Conditions , You can contact us by email: buddyballs@supersquadsports.com